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Sales Training International - Premier solutions for Training and Development

Sales Training International offers a wide range of professionally run courses for the training and development of your staff. Whether it is for the training and development of management staff or sales staff, there are plenty of courses to choose from so that you can pick a training and development course that is right for you and your business needs. One such course is the 'Pursuing and Achieving Business Excellence' training and development course, which is outlined later on in the following page.

What will be my training and development? - Modules within the course The first module on this training and development course will be focusing on introducing the business excellence model. It will include an overview of the EFQM business model in order to understand the rationale behind the model itself. Part of the training and development of our delegates will be looking at case studies of organisations. This will include analysing the nine key criteria for assessment. Leadership will also be an area focused upon in this training and development course. Covey's work on inspirational leadership is included in this training and development course, with a view to seeing how to achieve quality leadership in the delegates' organisation.

Pursuing and Achieving Business Excellence: Course Objectives

This training and development course is designed to allow you to be given the tools necessary to examine the key skills that need to be in place in your business. By identifying these skills during your training and development, you will be able to ensure that your company adheres to the nine essential criteria to make your company sit in the 'World Class' arena, the 'Best in Class' arena or even the 'Aspirational' arena.

This training and development course has a number of key objectives that it aims to hit, with each trainee member of the course. At the first stage, training and development delegates will be able to introduce the EFQM Business Excellence Model and the nine quality criteria of the EFQM Business Excellence Model. If you take this training and development course you can expect to gain an understanding and the use of the underpinning skills behind the model. Delegates on this training and development course will also be able to introduce a range of tools and techniques to other employees.

No other training and development course allows delegates to look at the systematic and integral models of business excellence and understand a wide range of factors that will influence and spread through the company to culminate in significant organisational success. In addition there will be the opportunity on this training and development course for delegates to learn to generate a mid to long term strategy for business improvement within their organisation.

Training and development: people in your organisation

A key part of achieving business excellence also takes into account the 'people factor'. On this training and development course, delegates will focus on understanding how the people you employ have an impact on the quality of the goods or services that you supply. It is therefore valuable on this training and development course to see how to get people motivated to achieve quality. In addition, learning the skills to be able to delegate to ensure improved quality in the workplace is also a key focus of this training and development course.

Training and development: Policy and Strategy

In creating a successful business, policies are the driving force behind the strategies that will be put into place by you and your staff. This training and development course will give an introduction to strategic management. Further to this, delegates on this training and development course will gain an understanding of how products affect organisational performance, including an overview of the Boston Matrix and other models.

Training and development: Partnerships and Resources

This section of the training and development course will look at understanding how strategic partnerships can impact on your organisation and how resource needs can impact on your business. This training and development course will be utilising the PESTLE analysis model, in order to give analysis and plan for the future.

Further Information

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