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MANAGEMENT TRAINING

Whether you are looking for management training, sales training, time management or NLP courses, we offer a specialised, professional solution for your company, tailoring the above products to your unique needs.

We provide a wide range of bespoke solutions and consultancy methods. We can offer management training courses in-house, or open courses which are scheduled regularly at various UK centres and also in Madrid.

Sales Training International's bespoke management training, open courses and training manuals are aimed at training and development of your team to achieve their maximum potential and goals while helping your business increase profits and develop long-term client relationships.

Our team of highly skilled and experienced management training consultants has worked with many successful organisations both in the UK and internationally. They have proven experience in a wide variety of sales, management and HR roles.

At Sales Training International Ltd, we pride ourselves on working in partnership with you, allowing us to create a bespoke management training solution that is totally company focused to suit your specific needs.

All our management training is highly interactive and fun, using brain friendly learning techniques.

Management Training Courses

Leadership Skills

Course Aim

This management training leadership course aims to develop the skills, knowledge and associated behaviours related to being a World Class Leader.

Course Objectives

By the end of this course the delegates will be able to:

• understand the four circle model of effective leadership
• describe the different leadership styles
• determine what their leadership style is and the effect it has on others, the climate generated within their team and the impact on performance
• develop the key skills required to be an effective coach
• demonstrate effective feedback
• understand of the stages of group development
• explain and demonstrate how to run effective meetings.

Additionally, the management training course will teach them to understand and demonstrate the steps towards effective team motivation and learn how to describe the principles of effective delegation and time management.

Content: Leadership skills

• Introduction to Leadership
• Difference between leading and managing a team
• Leadership styles
• Feedback on their leadership profile
• Introduction to Coaching and Feedback
• 360° feedback on the team climate they create
• Effective Team Meetings
• Managing change
• Motivation for success
• Group Development
• Time Management
• Delegation
• Skills practice

How the course works:

Delegates of this course will be given the different characteristics of effective leadership, detailing the difference between leading a team and managing one.

The management training course will cover all the key skills that a Team Leader will require to extract the best from their own performance as well as that from their teams.

Finally, they will be given an opportunity to put into practice the skills they have assimilated. The Art of Delegation

Course Aim

Sales Training International's Management Training Course 'The Art of Delegation' enables delegates to promote all the factors which contribute to effective delegation.

Course Objectives

By the end of this management training course the delegates will be able to:

• Define delegation and state why it is necessary
• List the benefits of delegation
• Describe the barriers to delegation
• Make decisions about what may and may not be delegated
• Choose the right delegate for the job
• Use delegation skills effectively and successfully
• Describe the process of delegation
• Apply what they have learned to their own job

Content of the Management Training Course

• The Wrong Way to Delegate
• Agreement, Authority and Feedback
• Barriers to Delegation
• When to Delegate
• Choosing the right person to delegate to
• Giving Effective Support
• Keeping the Task Delegated
• When the Delegate Makes Mistakes
• A model for effective delegation
• Delegation case studies

How the management training course works

Delegates will be able to look at the fundamental elements of effective delegation, both from the viewpoint of delegating to a team and that of being delegated to. The participants will be given a process to ensure that they choose the right tasks to delegate, they choose the right person to carry out the task and they provide the right amount of support throughout the process. Finally, they will be given an opportunity to put into practice the skills they have assimilated in management training in a case study exercise.

Managing Conflict

Course Aim

Research suggests that typically, up to 25% of a manager's day can be spent in dealing with conflict of one form or another. This management training course will demonstrate to the delegates how to avoid conflict where possible and to deal with it effectively when it does occur.

Course Objectives

By the end of this management training course the delegates will be able to:

• Describe the nature of conflict
• Identify the factors most likely to cause arguments
• Manage interpersonal relationships so as to avoid tension
• Deal with dysfunctional conflict
• Promote functional disagreements
• Handle disruptive behaviour
• Avoid promoting a blame culture
• Deal with criticism
• Create long and short term strategies for conflict management

Course Content

Course content includes:

• An overview of interpersonal conflict
• Constructive and destructive conflict
• Organisational conflict
• Power, influence and authority
• Organisational politics
• Styles of handling dysfunctional conflict
• Multi-layered conflict
• Meetings management
• Handling disruptive behaviour
• Difficult people
• How management and leadership style affect conflict
• Conflict in groups

How the course works

The delegates will conduct a detaile examination of the whole issue of interpersonal conflict before concentrating on the areas which impact directly upon their daily working lives. Using interactive exercises and role-plays, delegates will get the opportunity in the management training course to develop and significantly improve their interpersonal skills with the aim of reducing conflict in their working environment.

Further Information

• Sales Training
• Sales Training Continued
• Sales Training Services
• Management Training
• Management Training Continued
• Management Training Continued
• NLP
• NLP Continued
• Time Management
• Time Management Continued
• Training & Development
• Training & Development Continued

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