| LEADERSHIP SKILLS |
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| Course Aim |
| To develop the skills, knowledge and associated behaviours related to being a Sales Team Leader. |
| Course Objectives |
| By the end of this course delegates will be able to: |
| • Understand the four circle model of effective leadership |
| • Describe the different leadership styles |
| • Determine what their leadership style is and the effect it has on others |
| • The climate generated within their team and the impact on performance |
| • Develop the key skills required to be an effective coach |
| • Demonstrate effective feedback |
| • Understand the stages of group development |
| • Explain and demonstrate how to run effective meetings |
| • Understand and demonstrate the steps towards effective team motivation |
| • Describe the principles of effective delegation and time management |
| Content |
| Course content includes: |
| • Introduction to Leadership |
| • Difference between leading and managing a team |
| • Leadership styles |
| • Feedback on their leadership profile |
| • Introduction to Coaching and Feedback |
| • 360° feedback on the team climate they create |
| • Effective Team Meetings |
| • Managing change |
| • Motivation for success |
| • Group Development |
| • Time Management |
| • Delegation |
| • Skills practice |
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| How the course works |
| Delegates will be given the different characteristics of effective leadership detailing the difference between leading a team and managing one. |
| The course will cover all the key skills that a Team Leader will require in a sales environment and will help them to extract the best from their own performance as well as that from their teams. |
| Finally, they will be given an opportunity to put into practice the skills they have assimilated. |
