Delegation

Course Aim

To enable delegates to promote all the factors which contribute to effective delegation.

Course Objectives

By the end of this course the delegates will be able to:

• Define delegation and state why it is necessary
• List the benefits of delegation
• Describe the barriers to delegation
• Make decisions about what may and may not be delegated
• Choose the right delegate for the job
• Use delegation skills effectively and successfully
• Describe the process of delegation
• Apply what you have learned to your own job

Course Content

Course content includes:

• The wrong way to delegate
• Agreement, authority and feedback
• Barriers to delegation
• When to delegate
• Choosing the right person to delegate too
• Giving effective support
• Keeping the task delegated
• When the delegate makes mistakes
• A model for effective delegation
• Delegation case studies