Cloud Computing - The internet is getting personal
Introduction:
"I CAN OWN WAY LESS AND DO WAY MORE - Every business has needs and yours is no different. Your people need to stay connected and you need to maintain essential security and control. So why not have both? Make productivity easier by giving everyone endless ways to work and collaborate from anywhere at any time and on any device. In the cloud you make the rules." - Microsoft 2011
"The Internet cloud, where the distributed and programmable network of services across the globe will serve all the data, resources and functionality we will ever use." - Alex Barnett 2007
Course Aim:
The concept of Cloud is the global sharing of networks, hardware, storage and services in a centralised space allowing businesses and individuals to draw down and use applications, information and services, personalised for them at a time, place and level that is appropriate for what they are doing.
The Cloud will open up a vast array of new possibilities for marketing and communication where context, location and personalisation allows for unprecedented levels of conversations, advocacy, loyalty and business development
In this course we will move on from futurology and explore the things that people and businesses can do today to prepare themselves for the exciting new marketing and sales opportunities
Course Objectives:
By the end of this course delegates will be able to:
- Explain cloud computing and the benefits it will bring to the internet
- Understand how to future-proof their current digital and social media activity
- Segment their customers to ensure services and communications are personalised
- Add value to the customer experience to build loyalty and trust
- Integrate digital marketing with offline sales and marketing activity
- Create a strategic plan with measurable and achievable goals
Course Content:
Day One
1. Introduction to Digital Marketing & Communication
2. The phases of evolution of the internet
Web 1.0 Publishing
Web 2.0 Social Media
Web 3.0 Cloud
3. Introduction to the Cloud
4. Cloud computing and geographic location
5. Mobility and Devices
Day Two
6. The importance of Content Relevance
Customer segmentation
Personalisation and bespoke services
7. Social Advocacy
Evolving your social networking
Principles of effective online marketing
8. Business Planning with the Cloud
Creating a digital dashboard
Proving return on investment
9. Delivering Customer Lifetime Value
10. Beginning your Cloud Strategic Plan